Comments on: Public Relations and Crisis Communication: Getting Ready for the Storm http://www.consulting-business.com/public-relations-and-crisis-communication.html Consulting Tips, Insider Strategies, Interviews, Jobs, Firms, and Consulting Articles on Management, Marketing, Internet, IT, Services and Much More. Fri, 10 Feb 2012 03:03:00 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Michael Zipursky http://www.consulting-business.com/public-relations-and-crisis-communication.html/comment-page-1#comment-4409 Michael Zipursky Tue, 08 Sep 2009 04:50:11 +0000 http://www.consulting-business.com/?p=2236#comment-4409 Chris, thanks. You raise some very good points! Chris, thanks. You raise some very good points!

]]> By: Chris Kinsville-Heyne http://www.consulting-business.com/public-relations-and-crisis-communication.html/comment-page-1#comment-4408 Chris Kinsville-Heyne Tue, 08 Sep 2009 02:58:38 +0000 http://www.consulting-business.com/?p=2236#comment-4408 Fully agree on the lack of planning comment, however, too many companies spend too long getting bogged down in defining their problem instead of getting on with it. The whole "is this an issue or is it just a problem or maybe it's a full blown crisis?" debate has delayed many companies from taking action before it was too late. The "Golden Hour", that precious sixty minutes you could expect between the event hitting the public arena and having to deliver a holding statement, is now down to a "Golden Twenty Minutes". If you don't have a plan in place, with people who are able to implement that plan, you might just as well pack up the shop and say "bye". Just a little of what the past 21 years in the business, and as the former NATO Spokesman (Bosnia), has taught me. All the best Chris Kinsville-Heyne Managing Director C3i Strategic Solutions Fully agree on the lack of planning comment, however, too many companies spend too long getting bogged down in defining their problem instead of getting on with it. The whole “is this an issue or is it just a problem or maybe it’s a full blown crisis?” debate has delayed many companies from taking action before it was too late.

The “Golden Hour”, that precious sixty minutes you could expect between the event hitting the public arena and having to deliver a holding statement, is now down to a “Golden Twenty Minutes”.

If you don’t have a plan in place, with people who are able to implement that plan, you might just as well pack up the shop and say “bye”.

Just a little of what the past 21 years in the business, and as the former NATO Spokesman (Bosnia), has taught me.

All the best

Chris Kinsville-Heyne
Managing Director
C3i Strategic Solutions

]]> By: Michael Zipursky http://www.consulting-business.com/public-relations-and-crisis-communication.html/comment-page-1#comment-4401 Michael Zipursky Fri, 04 Sep 2009 15:30:19 +0000 http://www.consulting-business.com/?p=2236#comment-4401 Hi Jonathan, Thanks for stepping up and correcting this. Indeed it does seem that the practice of handling problems and challenges as they arise and preparing for them before they even happen is nothing new. I'd have to dig into the research and get back on this, but I wonder if it was called by a different name 50 years ago or so? Maybe PR was too. Would welcome any more thoughts you have on this topic, as it clearly looks like your area of expertise! Hi Jonathan,

Thanks for stepping up and correcting this. Indeed it does seem that the practice of handling problems and challenges
as they arise and preparing for them before they even happen is nothing new. I’d have to dig into the research and
get back on this, but I wonder if it was called by a different name 50 years ago or so? Maybe PR was too.

Would welcome any more thoughts you have on this topic, as it clearly looks like your area of expertise!

]]> By: Jonathan Bernstein http://www.consulting-business.com/public-relations-and-crisis-communication.html/comment-page-1#comment-4394 Jonathan Bernstein Thu, 03 Sep 2009 17:33:29 +0000 http://www.consulting-business.com/?p=2236#comment-4394 While I applaud the attention you're paying to the field of crisis management PR, I have to respectively differ with the claim that it's a "relatively new practice." I've been engaged in it for 27 years and I'm a long way from the first! Best regards, Jonathan Bernstein, President Bernstein Crisis Management, Inc. While I applaud the attention you’re paying to the field of crisis management PR, I have to respectively differ with the claim that it’s a “relatively new practice.” I’ve been engaged in it for 27 years and I’m a long way from the first!

Best regards,

Jonathan Bernstein, President
Bernstein Crisis Management, Inc.

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